The player himself had to face the risk of confirming his

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During our time in the business, we’ve reviewed dozens of casinos, each with its pros and cons. Joy Casino is no exception to this rule, so let’s break down the major upsides and downsides of this joint. The processing time for the submitted documents is no more than a day.

The player from Japan had $32,000 confiscated by Casino-X after he had fulfilled the bonus conditions. The player had faced a demanding KYC process, which had involved three months’ worth of pay slips and a video call. Despite his compliance, the player’s account was frozen, the funds were confiscated, and the casino provided no clear reason for this action. After our team had contacted the casino, it was discovered that the penalty had been applied in error.

This step is understandable – it prevents the creation of duplicate accounts for fraudulent purposes. However, there have already been cases when the support service required data that was too risky to disclose. The player himself had to face the risk of confirming his identity and disclosing confidential information. Other complaints we found in the forums (which we mentioned in the section about payments) include dissatisfaction caused by the low payout rate.

We will explore the game selection, user experience, and special features that set this online casino apart. Overall, JoyCasino demonstrates a strong commitment to fairness, transparency, and responsible gambling practices. Their use of RNGs, transparent terms and conditions, and recognized licensing make them a trustworthy choice for players seeking an honest and reliable online casino experience. With an extensive selection of reputable game studios, including NetEnt, Microgaming, Play’n GO, and many others, JoyCasino offers a diverse range of high-quality games.

Users can log in to their account from any device by entering their username and password. These data must be specified in the box that opens by clicking “joycasino login”. Joycasino login is available to all users who have previously registered, created an account and confirmed the action.

If you forget your Joycasino login details, click on the “Forgot Password” link on the login page. Enter your registered email, and you will receive an email with a password reset link. Follow the instructions to create a new password and regain access to your account. Sports lovers are also looked after at JoyCasino, with a range of live sports games available, including football, tennis, basketball ルーレット, boxing, and ice hockey among others. On the downside, we can point out that Joy Casino lacks a loyalty program as such (aside from the two types of cashbacks) and charges a 5% commission on all transactions. The support for cryptocurrencies is a definite plus, as you can replenish your balance with digital currency in just a few minutes.